What If the Enrollment Application Arrived Complete When It Reached the Pharma Hub?
Every year, a substantial number of PSP enrollment requests arrive at hubs incomplete, disconnected from the prescription, and lacking critical information.
FastPass was built to change that.
The challenge
The Structural Gap in PSP Enrollment
Nearly all enrollment methods today separate the prescription from the enrollment process.
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Disconnected workstreams
Enrollment forms and valid prescriptions travel through separate systems, handled by different people, at different times.
By the time the hub receives the enrollment, the clinical decision that started everything is already in the rearview. Your team is reconciling what should have arrived together.
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Data reconstruction
What arrives isn't structured data. It's a typically faxed enrollment document with information that has to be decoded manually.
Your intake team receives a faxed image of a form and reconstructs the information by hand. That's not a certified transaction from a provider. That's a photograph of someone's intent.
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Lost clinical authority
The prescriber's authority is strongest at the moment of treatment decision.
Once the enrollment travels through fax machines, portals, and intake queues, the hub is working backward to piece together what the doctor already knew. The further you get from that clinical moment, the more work it takes to make the enrollment actionable.
The majority of PSP enrollments rely on disconnected document-based workflows. Fax and portals remain dominant.
The ideal state
The Prescribing Moment Starts the Access Journey
Clinical authority, prescription, and enrollment application are captured in a single submission. No callbacks. No missing fields. The hub receives a complete, actionable package from Day 1, accelerating patient access to therapies.
Access
Open a digital version of the enrollment form
›
Complete
Type data, attach documents (insurance card, clinical notes)
›
ePrescribe
Valid ePrescription created within the form experience
›
Submit
Documents, prescriber action, and the ePrescription are submitted together to the intake pharmacy and hub patient system of record
Introducing
FastPass by zPaper
Connecting PSP enrollment to the prescribing moment. The patient access journey begins at the point of submission.
Same form, digitized and actionable
Digitize any manufacturer-approved Patient Enrollment Form (PEF). No new portals. No new workflows.
Embedded ePrescription
Enable prescribers to create a valid ePrescription within a certified platform, directly within the enrollment form experience.
Covered entity workflow
The form, prescription, and consent remain within the covered entity's workflow until the prescriber submits. Nothing is assumed. Every action is documented as it happens.
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Enrollment Initiation
The FastPass Journey
Medical staff initiates. Patient completes their section. Prescriber reviews and creates a valid ePrescription within the form. The hub receives a complete, structured submission package on Day 1.
1
Med Staff
Initiates form
›
2
Patient
Completes + signs
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3
Prescriber
Reviews + eRx
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4
Hub
Receives Day 1
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Enrollment Initiation
One Form. Multiple Personas. One Workflow.
The enrollment form is completed across three roles: medical staff, the patient, and the prescriber. FastPass coordinates each step within a single workflow, maintaining a continuous, auditable record from start to submission.
Starting Point
Initial Document
The blank PEF, ready for the workflow
Step 1
Med Staff Fills
Patient & insurance info (page 1), then prescriber info (page 2)
Page 1 of 3Page 2 of 3
Step 2
Patient Fills
Reviews and signs the authorization
Step 3
Prescriber Reviews & Attaches eRx
Reviews, attaches a valid ePrescription & submits the complete enrollment
This is a typical patient support program website. The prescriber's office clicks "Access the enrollment form" and opens a digital version of the manufacturer's approved enrollment form. FastPass simply appends a URL to any existing form, making it available for direct access on a site, portal, or shared link. No IT integration required.
The medical staff enters what they know: patient name, date of birth, and contact information. Required fields are enforced by the system, so nothing gets missed.
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Med Staff
Learn Once, Fill Forever
The medical staff enters the prescriber's information once and selects "Learn." The information is stored locally in the browser. Next enrollment, just click "Fill." No cloud storage. Reduced data exposure. Just speed and easy adoption.
1Type the prescriber's details into Section 5
2Click Learn — saved locally on this device
3Stored on this device only — no cloud
4Next enrollment — click Fill for instant entry
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Med Staff
Kick Off the Workflow
The medical staff sends the form to the patient first, then the prescriber. The NPI is already verified in the system. Channels include email and SMS.
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Med Staff
Two to Three Minutes. Done.
The medical staff's role is complete. The form is now in the patient's hands. No faxing. No missing information. No follow-up.
✓
Med Staff
•
Patient
•
Prescriber
•
Hub
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Patient
A Familiar Notification
The patient receives an email or text message inviting them to complete their section of the enrollment form. Branding, messaging, and channels are fully customizable per manufacturer and program.
Email Notification
Access via Any Channel
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Patient
Complete, Attach, Continue
Patients enter their address and insurance details, then upload their insurance card directly into the form. Required fields and attachments are enforced by the system.
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Patient
Consents Authorized and Documented
The patient reviews consent language and signs electronically. Date-stamped and audit-tracked. Using the consent authorization statements your legal team approves.
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Patient
Under Five Minutes. Fully Structured.
Every piece of information the patient provided is now structured, legible data within the form. No OCR Needed. No guesswork.
✓
Med Staff
✓
Patient
•
Prescriber
•
Hub
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Prescriber
A Prescription Request, Not a Portal Login
The prescriber receives an email notification. They click through and land directly on the form. No separate portal. No new login.
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Prescriber
Authenticated Prescriber on a System of Record
The prescriber's identity and prescribing authority are verified before access to the e-prescribing system of record.
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Prescriber
Same Form. Smarter Permissions.
The prescriber sees everything the patient filled out but cannot edit those fields. Field-level permissions are controlled without changing the legally approved template.
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Prescriber
The Prescription. Inside the Form.
The prescription section now opens a certified ePrescribing experience directly within the form. The prescriber remains within workflow. The eRx runs in parallel, in the same session, on a familiar clinical workflow they would use in any certified prescribing platform.
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Prescriber
Patient Matched. History Loaded.
Patient information entered in the form is used within the ePrescribing workflow. Medication history may be available based on network response following patient identification. Drug interaction screening is performed within the ePrescribing platform.
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Prescriber
Search. Select. Prescribe.
The prescriber searches for the medication, sets quantity and instructions, and adds it to the draft. Same clinical workflow they would use in a certified prescribing platform.
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Prescriber
Signed, Sealed, Safeguarded
Electronic signature designed to meet Part 11 requirements. The digital seal helps prevent duplicate prescriptions and links to a full audit trail via QR code. Who signed what, when, and from which profile.
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Prescriber
Submit. The Access Journey Is Now Accelerated.
The enrollment form, insurance card, eRx summary, and full audit trail are submitted together as a single, coordinated package. The electronic prescription is routed to the designated intake pharmacy.
✓
Med Staff
✓
Patient
✓
Prescriber
•
Hub
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After Submission
Everyone Gets a Confirmed Copy
At submit, a completed copy of the submitted Patient Enrollment Form (PEF) can be delivered to key stakeholders, including the patient, medical staff, prescriber, and hub or designated intake pharmacy. This reduces uncertainty about what happened and whether the form was submitted. Every party in the workflow has a record of what was submitted, when it was submitted, and by whom.
Dr. John Bosworth
Prescriber
David Morrison
Patient
Nancy Nelson
Med Staff
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After Submission
The Complete Journey at a Glance
Each step of the enrollment workflow is visible in one view. Who filled out which section, who signed, when each handoff occurred, and which steps were complete. Think of it like a digital receipt, but for the entire multi-party enrollment process. This audit trail is accessible anytime through the QR code on the prescription seal.
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After Submission
Documents and Attachments in Your System of Record
The submitted PEF pages, the insurance card, clinical notes, and any other attachments are delivered to the client's system of record. In this example, Salesforce receives the full document package as viewable attachments on the patient record. No manual uploads or scanning required. The documents arrive alongside the enrollment data, ready to reference.
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After Submission
Structured Data With Mapped Fields
Beyond the documents, the actual data on the form can be mapped into the system of record or delivered as a data package. Patient name, date of birth, prescriber NPI, drug name, quantity, signature status, timestamps. Every field is structured metadata, not text pulled from a scanned image. Your team can build automations, trigger workflows, and route patients once the record is received.
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After Submission
FHIR-Ready Data Output
FastPass starts with existing enrollment forms and transforms them into a structured, system-connected entry point. It enables data to be retrieved and received in coordination with covered entity workflows through the form itself, without requiring traditional system integration.
The enrollment data is mapped to FHIR-compatible fields based on the form data. This means the data captured during the enrollment workflow can be used for API-based integration with EHR systems, pharmacy platforms, and other FHIR-compatible healthcare infrastructure.
PEF Form Data
FHIR Field Map
Salesforce zData
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After Submission
Day 1. Not Day 14.
When the enrollment and the prescription arrive together, your team stops chasing and starts acting.
Valid ePrescription submitted to the pharmacy
Completed enrollment form as structured data and attached image
Copies to patient, med staff, and prescriber
Documents and data in your system of record
Full audit trail from clinical decision to submission
Enrollment starts where clinical decisions happen.
Not at intake. Not in a portal. At the moment of prescribing.
Seven Methods FastPass Improves
Today's patient enrollment forms travel seven different paths. Only one starts with the prescribing moment — all with structured data, no missing information, and a valid eRx attached.
01
FastPass
Prescribe-to-Enroll
02
eRx to Intake Pharmacy
Intake Pharmacy Model
03
eRx Platform
Vendor Platform Workflow
04
Manufacturer PSP Portal
Brand-Specific Portal
05
Hub / PSP Portal
Hub Portal Workflow
06
Split Fax
Dual-Destination Fax
07
Traditional Fax
Paper-Based Enrollment
Why FastPass winsEvery other patient enrollment workflow starts separately from the Rx script creation. FastPass ensures pharma hubs receive a complete enrollment form from Day One — no missing information, all required attachments, a valid ePrescription, structured data, and verified prescriber identity, delivered directly into intake.
FastPass™ by zPaper
Prescribe-to-Enroll
When the prescription and enrollment unify.
01
Day Zero Start
Enrollment carries a clinical timestamp at the moment of authenticated submission.
02
Zero Data Redo
Intake receives a structured eRx and enrollment package. Clean. Authenticated. Not rebuilt from a fax image.
03
Same PEF
No new platform. No SOP revision. No workflow redesign. The approved PEF remains the enrollment artifact.
Multiple Touchpoints. One Complete Submission.
The PSP program doesn't run better. The enrollment starts better.
FastPass™ by zPaper
For the IT Leader
No new platform. No integration project.
Add a customizable link to your existing patient enrollment forms to access the digitized document.
That's it.
The Path to Go-Live
01
Scope & Design
Choose the pilot program. Review the approved PEF. Align on success metrics.
→
02
Configuration
zPaper configures the authenticated environment for your specific PEF.
→
03
Test Cycles
End-to-end testing with your intake team. Validate data flow into your CRM.
→
04
Pilot Go-Live
URL update. Live with the first real prescriber. Baseline measurement.
Same PEF. Same SOPs. Same workflow.
A familiar prescriber experience.
FastPass™ by zPaper
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See how FastPass™ can help your PSP forms accelerate access to therapy.